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Frequently Asked Questions

Pet Discount and Health Services

Do I Need Pet Assure?

If you have a pet, chances are they will need some type of veterinary support throughout their life. From annual shots to preventative wellness visits to sick visits, the cost of these vet services can add up over time, making some sort of pet coverage necessary.

If you want to save money overall, you need pet health discount plan. This ensures you’re always receiving the best deal for the necessary services to keep healthy pets.

What is the Difference Between Pet Discount Services and Pet Insurance?

A pet health discount service is not insurance; it simply gives you 25% off medicine and services at veterinary clinics. You won’t have to pay any additional claim handling fees or deductibles. There are no in-network or out-of-network locations. That means you’re not limited to where you go for treatment. Take your fur baby to the best participating vets, and you can still use your discount wherever you go.

Pet Assure doesn’t impose any limitations on the user, either. That means if your pet has multiple visits in a year, it’s not a problem. You can still continue to use the program as many times as needed. Additionally, it doesn’t charge more for pre-existing conditions, whereas pet health insurance may.

What is the Lost Pet Benefit Included in the Discount Program?

When you sign up, you’ll receive an ID tag connected to a cloud-based program. If your pet gets lost while wearing their tag, anyone who finds them can report it. You’ll be contacted and be able to reconnect with your pet.

What’s the Catch in Discount Pet Health Services?

No catch! Any participating veterinarian will give you up to a 25% discount for all in-house medical services at the time of service.

I Have a Monkey. Is He Covered in my Plan?

Absolutely! All types of animals are included and there are no limitations, deductibles, waiting periods or restrictions on age or pre-existing conditions.

Does the Pet Discount Plan Have a Waiting Period?

No. Unlike typical veterinary insurance, there is no waiting period with discount health services. You simply enroll, pay your (low) annual premium and you are good to go!

What is the Cancellation Policy for My Pet Plan?

If you are not satisfied with your plan, you can cancel within 45 days of enrolling for a refund.