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Customer Service

Wondering how to get the help and information you need? Cost-U-Less is dedicated to providing excellent customer service with convenient and helpful information anytime. Whether online, in person at one of our convenient California locations or by phone, our customer service team is standing by to answer your questions. Check our Frequently Asked Questions to see if the answer you need is there.

Contact Us Anytime

Anytime you need to reach out, we’ll be here for you. Contact one of our representatives by email or phone during the customer service hours indicated below.

Hours: 8:30 AM to 6:00 PM, Monday – Friday

Filing a Claim

Please contact your insurance carrier directly. Your carrier information is located on your policy documentation.

Insurance Payments

We offer a variety of ways you can make an insurance payment, either by phone, or at one of our offices.

Change of Address

There are several different ways you can notify Cost-U-Less or your insurance carrier that you are moving. If you are moving, please use one of the following methods to notify us of your move:

  • Visit your Local Cost-U-Less Insurance Center

    Visit your local office and fill out a change of address form.

  • Notify your Insurance Company Directly

    You can call your insurance company directly or mark the new address on your bill and the insurance company will make the change.

Technical Support

We want your browsing experience on our Cost-U-Less website to be the best it can be. If you have any issues, please feel free to contact our customer service for assistance.